Volunteering Archives - Woodcraft Folk https://woodcraft.org.uk/resource-topics/volunteering/ Education for social change since 1925 Fri, 09 May 2025 10:58:21 +0000 en-GB hourly 1 https://wordpress.org/?v=6.8.1 https://woodcraft.org.uk/wp-content/uploads/2020/12/cropped-BWlogo-04-32x32.png Volunteering Archives - Woodcraft Folk https://woodcraft.org.uk/resource-topics/volunteering/ 32 32 Safeguarding Pocket Guide https://woodcraft.org.uk/resources/safeguarding-pocket-guide/?utm_source=rss&utm_medium=rss&utm_campaign=safeguarding-pocket-guide Thu, 07 Nov 2024 13:25:56 +0000 https://woodcraft.org.uk/?post_type=resources&p=8605 Dowload our pocket guide to safeguarding for volunteers to make sure key information about staying safe at Woodcraft Folk is immediately accessible

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Our Safeguarding Pocket Guide provides a helpful summary of key safeguarding information for all volunteers working with young people in Woodcraft Folk, including:

  • adult to child ratios
  • expected standards
  • when and how to share concerns
  • code of behavior for volunteers

When printed, the guide can be folded into a convenient booklet, and relevant local contacts such as your Local Safeguarding Lead can be written in the space provided.

Folding Instructions

  1. Fold the sheet in half widthways
  2. Cut along the dotted line, from the fold, half way to the edge of the sheet
  3. Fold the sheet in quarters, along the remaining solid lines
  4. Open out completely, then fold in half lengthwise
  5. Open at the cut section, then collapse the sheet along the creases to create an 8-page booklet

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New Volunteer Induction webinar https://woodcraft.org.uk/resources/new-volunteer-induction-webinar/?utm_source=rss&utm_medium=rss&utm_campaign=new-volunteer-induction-webinar Fri, 21 Jun 2024 14:09:08 +0000 https://woodcraft.org.uk/?post_type=resources&p=8133 A recording of our monthly New Volunteer Induction webinar. A session designed to provide a warm welcome and introduce new Woodcraft Folk volunteers to life at Woodcraft Folk, our aims and principles and the basics around volunteering.

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A recording of our monthly New Volunteer Induction webinar. A session designed to provide a warm welcome and introduce new Woodcraft Folk volunteers to life at Woodcraft Folk, our aims and principles and the basics around volunteering.

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Applying for a DBS Certificate – Know Your People https://woodcraft.org.uk/resources/applying-for-a-dbs-certificate-know-your-people/?utm_source=rss&utm_medium=rss&utm_campaign=applying-for-a-dbs-certificate-know-your-people Fri, 15 Mar 2024 13:46:33 +0000 https://woodcraft.org.uk/?post_type=resources&p=7679 If you want to volunteer with us and work with our children and young people, you will need a current DBS certificate.

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Volunteers in England & Wales who want to regularly volunteer with us and work with our children and young people, will need a current DBS certificate. There is no charge for volunteers to get a disclosure through the DBS. You can now go on to our the online system Know Your People to create and complete an application.

Once you’ve completed your application, the next stage will be to take your ID along to your group or District Membership Secretary to be witnessed. Your Membership Secretary will then go on to the online system, verify your application and send it off for processing.

What you need

  • You have to become a member of Woodcraft Folk — To apply click here
  • Create and complete a DBS application on Know Your People.
  • District Organisation PIN — if you’re unsure of your District’s PIN, check our list & follow the link
  • Access code word — this will be given to you by your local Membership Secretary or is available by emailing membership@woodcraft.org.uk
  • Your identity documents (passport, driving licence, utility bill etc)

Further guidance can be found in the Candidate Experience guide (from page 37) document provided by Know Your People

A different process exists to handle applications by transgender volunteers – to find out more visit the Sensitive Applications page.

Update Service

Woodcraft Folk can subscribe you to the DBS Update Service, which will enable us to renew your certificate automatically, and also enable your status to be checked by other organisations you work with without needing to apply again. To do this you need to give Woodcraft Folk your permission by emailing membership@woodcraft.org.uk once you’ve completed your application.

If you have a DBS certificate processed by another organisation and have already subscribed to the Update Service Scheme you can use this disclosure with us. Read our Update Service guidance for more information.

Technical Support

If you have any difficulties with using Know Your People, you can contact them via their live chat found at help.fadv.com/s/.

For any other questions about DBS and Membership contact the membership team by emailing membership@woodcraft.org.uk

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Safeguarding Policy https://woodcraft.org.uk/resources/safeguarding-policy/?utm_source=rss&utm_medium=rss&utm_campaign=safeguarding-policy Wed, 22 Nov 2023 17:26:57 +0000 https://woodcraft.org.uk/?post_type=resources&p=3212 Woodcraft Folk’s Safeguarding Policy must be followed by everyone, and across all the organisation’s activities, to make sure all children and young people who are part of our activities are kept safe, and enjoy the best outcomes. Download as a PDF file from this page, or read on for an overview of our approach to […]

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Woodcraft Folk’s Safeguarding Policy must be followed by everyone, and across all the organisation’s activities, to make sure all children and young people who are part of our activities are kept safe, and enjoy the best outcomes. Download as a PDF file from this page, or read on for an overview of our approach to keeping children and young people safe at Woodcraft Folk.

Our Commitment

A child or young person should never experience abuse of any kind – they should be supported to feel comfortable and confident when participating in our activities and wider society.

Woodcraft Folk has a responsibility to promote the welfare of all children and young people and to keep them safe. Woodcraft Folk will not tolerate abuse, bullying or discrimination, which can harm children or young people emotionally, physically or psychologically.

We have listened to what children and young people say they need, and commit ourselves to:

  • putting children and young people’s needs first when we plan our activities
  • communicating openly with young members and volunteers
  • making sure people know they will be listened to when they speak out about things that make them uncomfortable
  • identifying a named person to lead on safeguarding for each group, event, project or centre
  • ensuring at least two adult volunteers supervise groups of young people
  • considering young people’s needs and gaining their consent if adults make physical contact
  • screening our volunteers who work with children
  • asking all volunteers to complete appropriate safeguarding training
  • risk assessing all our activities
  • keeping people’s personal information and other data safely
  • making sure children, young people and their parents/carers know who they can speak to about any concerns
  • taking concerns and allegations seriously and responding in the right way

Our Responsibilities

All volunteers and staff share responsibility to work together to keep children and young people safe at Woodcraft Folk by:

  • being familiar with our policy and and procedures
  • helping young members, parents and carers to understand how we keep young people safe
  • sharing any concerns promptly to their Local Safeguarding Lead. 

The staff who make up our Safeguarding Team will support Local Safeguarding Leads to take the right action in response to any issues or concerns. The Safeguarding Team will also work with Woodcraft Folk’s Board of Trustees, will make sure that we keep reviewing our policy and procedures, and learning the lessons from things that happen. 

Getting In Touch

The Local Safeguarding Lead for your group, district or centre should be the first point of contact for queries, issues or concerns. 

Woodcraft Folk’s Safeguarding Team can be contacted by emailing safeguarding@woodcraft.org.uk or by calling 020 7703 4173 and selecting option #4. 

Woodcraft Folk’s Lead Safeguarding Officer is Owen Sedgwick-Jell. He is supported by Lauren Karstadt and Leanne Powell, Membership & Groups Manager.

What Next?

Visit the Safeguarding pages of our website to find:

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Have a Good Weekend! https://woodcraft.org.uk/resources/good-weekend/?utm_source=rss&utm_medium=rss&utm_campaign=good-weekend Thu, 11 May 2023 14:54:17 +0000 https://woodcraft.org.uk/?post_type=resources&p=6566 Advice for volunteers attending their first Woodcraft Folk camp or residential trip

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If you’re attending your first camp or residential with us as a volunteer, you may find that going away with Woodcraft Folk is a little different to other camping experiences or trips away. No two camps are the same, and ways of working vary from group to group. However, there are some parts of going away with Woodcraft Folk that will be the same wherever you are, like the way that adults and young people work together to prepare meals and do other essential tasks.

Take a few moments to read our guidance to give you an idea what you can expect, and what will be expected of you. This will really help you to get the most from your experience.

Whether you’re camping under canvas or staying in one of our residential centres, there’s lots about the way we camp as a group which may be new to you – this guidance introduces Woodcraft Folk’s approach to:

  • mealtimes
  • chores and ‘clans’
  • programme activities
  • free time for adults and children
  • staying safe
  • working together

Most volunteers will attend a shorter, usually local, camp for their first time away with a group. Larger camps, such as our International Camps or UK-wide Venturer Camp are much more involved, with plans taking shape over months or even years!

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Transport to Camps & Residentials https://woodcraft.org.uk/resources/transport-to-camps-residentials/?utm_source=rss&utm_medium=rss&utm_campaign=transport-to-camps-residentials Wed, 12 Apr 2023 16:45:11 +0000 https://woodcraft.org.uk/?post_type=resources&p=6324 Advice on transporting volunteers, young people and equipment to your campsite or residential venue

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Transport for volunteers, young people and equipment is an important factor to consider when planning your trip. The nature of the event and the venue/location that you choose will have an impact on the options available to you, the need to transport additional equipment and the costs/time involved in doing so.

Private Cars

Parents/carers may be willing and able to transport their own children to your venue, though you should not assume that every family will be in a position to do this. Lift sharing can help minimise the demands on parents/carers to transport their children to and from camp – it may be preferable to help families arrange this informally between themselves rather than for organisers to take this on in addition to the other aspects of organising the event. Drivers must ensure that their vehicle is safe and roadworthy, that they have adequate insurance in place, and that seatbelts, child seats or booster seats appropriate to the age and size of any young people are used. Adults giving lifts to young people in private cars should make sure that they are following any guidance in the Local or Event Safeguarding Plan. You will also need to ensure that there is adequate parking at the venue for any cars belonging to those who are staying.

Coach or Minibus

Providing transport will increase what you will need to charge to participants, but can make the trip more accessible to families without access to a car, and reduce the demands on parents/carers, particularly if the distances involved are large. Private coach hire will incur significant cost – most of this relates to the cost of the driver, and it frequently costs only a little more to hire a large coach than a small one. You may need to consider access to your chosen venue, particular in remote, rural areas (for example, coaches can only access Woodcraft Folk’s site at Biblins from the opposite side of the river – kit will need to be carried across the bridge to the site). Minibuses can be a more cost-effective option – you may be able to hire one, with or without a driver, one at a reduced rate through your local community transport scheme or other community organisation. Check the licencing requirements carefully to ensure that a volunteer driving the minibus is legally entitled, as well as sufficiently skilled, to drive the vehicle. The MiDAS training accredited by the Community Transport Association is a popular route to enable volunteers to drive smaller minibuses without obtaining a full PCV licence.

Public Transport

Depending on your chosen location, public transport may be an appropriate option for participants – the Darsham Country Centre is particularly convenient as trains stop directly outside the front door! Costs can be reduced by booking special group fares in advance, or by making use of any railcard discounts that members/volunteers in your group are entitled to. Travelling together can increase the opportunities for young people to bond, exercise their problem solving skills and develop independence – though, of course, you should consider carefully how you will manage any risks associated with this. Depending on the age of the young people, the nature of the accommodation, and how far they need to walk at the other end, it may be feasible for participants to carry their own kit with them, or you may wish to arrange for bulky/heavy kit to be transported separately by car or van.

Vans & Lorries

Hiring a van or lorry to transport equipment is commonly needed for a larger or longer camp. If hiring on a self-drive basis, you should pay careful attention to the licence entitlement of your prospective volunteer drivers. Only drivers who passed their standard driving test prior to 1 January 1997 are able to drive larger vehicles on a car licence – others will be limited to driving Transit- or Luton-style vans. It is vital that drivers of these vehicles, whether hired or not, pay careful attention to the legal weight limits – the gross vehicle weight (GVW), which is the combined weight of the vehicle, its payload, the driver and any passengers, must not exceed the maximum for the vehicle – which will vary by make and model. The load limit for a van may be reached long before the vehicle looks ‘full’, particularly if you are transporting heavy items such as gas bottles and marquees. Anyone driving an overweight vehicle may be fined and/or given penalty points on their licence if stopped by police or DVSA officers.

Rest Breaks

Driving without adequate rest breaks will increase the risk of accident and injury – it is important to avoid making unreasonable demands of volunteers who are driving as part of your activity. Consider whether you can hire a vehicle with a driver, rather than asking volunteers to take on this responsibility. Can volunteers who have not been part of the camp be asked to drive the van, rather than asking someone who is already tired from a weekend at camp to take this on? Do you need two drivers who can share the task? An extra day’s hire for a vehicle may add to the cost, but this is preferable to asking a volunteer to undertake a long drive that is potentially unsafe.

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Gas Safety Guidance https://woodcraft.org.uk/resources/gas-safety-guidance/?utm_source=rss&utm_medium=rss&utm_campaign=gas-safety-guidance Wed, 12 Apr 2023 10:53:05 +0000 https://woodcraft.org.uk/?post_type=resources&p=6291 Advice for groups on the safe use of bottled gas (LPG cylinders) for cooking at camp

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Many groups use bottled gas (LPG) for cooking when at camp. It is vital to follow safe practices to avoid the risk of fire and carbon monoxide poisoning that can be posed by unsafe installation, poor storage or badly maintained equipment. This guidance document explains how to store, connect and use gas cylinders and appliances at camp, and the precautions you should take to minimise the risks to volunteers and young members.

Only volunteers who are competent to do so should install, maintain and use gas equipment while at camp, and equipment should be checked regularly to ensure that it is in safe working order, that connections are sound, and that gas hoses are in date.

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Leading for the Future https://woodcraft.org.uk/resources/leading-for-the-future/?utm_source=rss&utm_medium=rss&utm_campaign=leading-for-the-future Wed, 22 Mar 2023 13:23:54 +0000 https://woodcraft.org.uk/?post_type=resources&p=6172 Woodcraft Folk's toolkit to support young people to develop participatory leadership

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This toolkit has been designed to support young people to develop and explore participatory leadership in their groups. Developed in partnership with young people as part of Woodcraft Folks’ TREE project, it contains tried-and-tested tools and activities that can help young leaders tell their story, strengthen as a team, create a shared vision, work with others, connect to the wider world, and learn to use their commitment and passion effectively to make change.

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First Aid Guidance https://woodcraft.org.uk/resources/first-aid-guidance/?utm_source=rss&utm_medium=rss&utm_campaign=first-aid-guidance Wed, 20 Jul 2022 13:41:00 +0000 https://woodcraft.org.uk/?post_type=resources&p=5285 Determine what level of first aid training and cover you need for your activities

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Introduction

Woodcraft Folk has a responsibility to protect its staff, volunteers, young members, and anyone else participating in its activities. It is therefore important that Woodcraft Folk leaders consider the need for first aid provision as part of planning and risk assessing activities.

Despite the voluntary nature of Woodcraft Folk’s provision, the principles of the First Aid At Work regulations apply to the organisation’s activities. Group Co-ordinators, Local Health & Safety Leads and group leaders must work together to ensure that appropriate arrangements are in place to provide first aid in the event of an accident or injury to participants. 

Basic Requirements

  • Volunteers must be able to provide adequate first aid cover for every group session, camp, residential or other activity
  • Appropriate first aid supplies and equipment must be available at every group session, camp, residential or other activity
  • First Aid Needs Assessments must be completed to determine what level of provision is required for any given activity
  • Records must be kept of any treatment given, shared with parents/carers where appropriate, and stored securely

Considering Risk

Woodcraft Folk activities do not all carry the same level of risk of injury, and so the required level of first aid cover will vary between activities. An assessment of need should take into account:

  • the nature of the activities
  • the duration of the session or activity
  • the location
  • the number and age of participants

You should document the assessment you make of your first aid needs, either in your local/event safeguarding plan, or as a separate document.

Levels of Cover/Training

Depending on the outcome of your assessment of need, you should determine which of these is most appropriate to your planned activity:

Appointed Person

This is the lowest level of cover and must be in place for all group nights where risk of injury is low and help can be readily summoned in an emergency. An Appointed Person is a named individual who will take charge in an emergency, administer first aid and/or ensure the emergency services are called if required.

An Appointed Person must also ensure that a suitably stocked first aid kit is also available for each activity, whether this is provided by your group or at your meeting venue.

An Appointed Person does not need formal First Aid training, though organisations such as British Red Cross provide basic courses to help Appointed Persons respond to an emergency. These will include skills in cardiopulmonary resuscitation (CPR), sometimes known as Basic Life Support (BLS).

Emergency First Aid at Work (EFAW)

A first aider trained to EFAW standard will be appropriate for camps and residentials where the activities being undertaken are not hazardous and help can be summoned easily in an emergency (e.g. a site with good mobile phone coverage close to a town).

EFAW courses typically take a day to complete (or the equivalent spread over several sessions), and cover a range of emergency situations. This is the minimum qualification expected of a first aider, and certification lasts for three years.

If your group works predominantly with young people aged under 12, you should consider taking an equivalent course in paediatric first aid.

If volunteers have been trained to this standard as part of their employment, they can use this certification to act as first aiders when volunteering at Woodcraft Folk.

First Aid at Work (FAW)

The higher First Aid at Work standard may be necessary for longer residentials or those in more remote locations.

First Aid at Work qualifications typically take three days of training, and participants will learn to manage and respond to a wider range of injuries and emergency situations.

Certification lasts three years, and can usually be renewed via a shorter refresher course.

 If your group works predominantly with young people aged under 12, you should consider taking an equivalent course in paediatric first aid.

If volunteers have been trained to this standard as part of their employment, they can use this certification to act as first aiders when volunteering at Woodcraft Folk.

Higher Level Qualifications

Groups planning adventurous activities in remote locations, especially those where a mobile signal cannot be relied upon, should consider undertaking specialist adventure first aid training to provide adequate first aid cover. Courses, typically offered by specialist providers, will provide additional skills and knowledge relevant to remote locations, such as caring for a casualty for an extended period while help is summoned.

Alternatively, groups wishing to run such activities may use specialist activity instructors who hold suitable first aid qualifications themselves. Group leaders should enquire about this when selecting activity providers. 

Selecting Training Providers

There are a wide range of organisations delivering first aid training and qualifications. Woodcraft Folk groups are responsible for ensuring that any training provider they use is competent, and the training provided is suitable to their needs.

Where possible, groups are advised to undertake training provided by recognised voluntary first aid organisations (British Red Cross, St John’s Ambulance, St Andrew’s First Aid), or an Awarding Organisation (AO) that is regulated by Ofqual, SQA or Qualification Wales. The independent monitoring of the quality of these providers means you do not need to ask further questions to gauge their suitability.


If you choose to use another provider, you should satisfy yourself that the training is of sufficient quality by using the due diligence checklist provided by the HSE. 

Additional Needs

The collection of information about participants’ needs, including disabilities, vulnerabilities and long-term medical conditions, is important in determining how best to manage risk of illness or injury. Groups should undertake additional training or increase the level of cover provided for activities based on this information, e.g. training in the use of EpiPens where a participant has severe allergies.

Record Keeping

You should keep a record of any incidents or accidents that require first aid treatment. A standard form is downloadable from this page – this is preferable to an ‘accident book’ for reasons of data security. Copies of completed forms should be provided to the parent/carer of any young person who receives first aid treatment at a Woodcraft Folk group or activity. Forms should be retained by the Group Co-ordinator or Local Safeguarding Lead for three years from the date of the incident, and then disposed of securely.

Any incidents or accidents that require follow up from a health professional must be notified to Folk Office. First aid forms and incident reports need to be sent to safeguarding@woodcraft.org.uk where:

  • advice is sought from 111
  • a 999 call is made, whether an ambulance attends or not
  • the casualty attends A&E
  • a follow-up appointment is made with a GP or outpatient clinic

Serious injuries, or incidents resulting in multiple people attending A&E must be notified to the Chief Executive as soon as possible, and in any case within 48 hours, in accordance with Woodcraft Folk’s Serious Incident Procedures.

Contents of First Aid Kits

Your First Aid Needs Assessment should also consider what first aid supplies need to be available. As a minimum, a first aid kit which meets British Standard 8599-1:2019 should be available, appropriate to the size of the group and nature of the activity:

Risk LevelParticipantsSize of First Aid Kit Required
Low<25Small
Low25-100Medium
Low>100Large
High<5Small
High5-25Medium
High>25Large

Kits should be kept in a dedicated box or bag, marked clearly with a white cross on a green background. The minimum contents specified under BS 8599-1:2019 include:

ItemSmall KitMedium KitLarge Kit
First aid guidance leaflet111
Medium dressing246
Large dressing234
Triangular dressing234
Eye dressing234
Adhesive dressing4060100
Sterile wipes203040
Microporous tape123
Nitrile gloves (pair)6912
Face shield123
Foil blanket123
10cm burn dressing122
Clothing shears111
Conforming bandage122
Finger dressing234

Completing a First Aid Needs Assessment

A first aid needs assessment does not need to be lengthy or complex, but should identify what level of training and equipment is required for any given activity (or type of activity) that your group undertakes.

For your regular group nights, you could include this assessment as part of your Local Safeguarding Plan for ease of reference, though a separate assessment should be completed for camps and residentials, with due regard to the location, ease of access, likelihood of serious injury and duration of the activity. 

A template suitable for use in Woodcraft Folk groups is attached to this page.

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Risk Assessment https://woodcraft.org.uk/resources/risk-assessment/?utm_source=rss&utm_medium=rss&utm_campaign=risk-assessment Thu, 16 Jun 2022 14:51:57 +0000 https://woodcraft.org.uk/?post_type=resources&p=5076 A simple template for use when risk assessing group activities

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All your group activities must be covered by a risk assessment – a single risk assessment is sufficient to cover the typical range of activities at your normal meeting venue, but additional risk assessments are required for activities and locations that fall outside of this scope. 

You can base your own plan on our Google Doc template (remember to click “create a copy” to make an editable version), or download the template as a Word document from the right hand side of this page.

For advice on completing risk assessments for your group’s activities you can watch our Risk Assessment webinar, led by Andy Taylor, Head of Centres at Woodcraft Folk.

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Staying Safe https://woodcraft.org.uk/resources/staying-safe-training/?utm_source=rss&utm_medium=rss&utm_campaign=staying-safe-training Thu, 26 May 2022 15:25:26 +0000 https://woodcraft.org.uk/?post_type=resources&p=4966 An adaptable session plan to support you to run safeguarding training for volunteers in your group or district - designed to last up to 2 hours.

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This session is designed to introduce volunteers to Woodcraft Folk’s approach to safeguarding and child protection, and is suitable for volunteers working with any age group. Detailed knowledge is not needed to facilitate this session for your fellow volunteers – the training plan and resources below contain all the information you need to work through the content together.

The session is designed to last for around 2 hours, though timings are flexible. You can create editable copies of the resources below to adapt for your own use using the Google Doc files in the Training Resources Drive.

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Membership FAQs https://woodcraft.org.uk/resources/membership-faqs/?utm_source=rss&utm_medium=rss&utm_campaign=membership-faqs Mon, 23 May 2022 17:18:08 +0000 https://woodcraft.org.uk/?post_type=resources&p=4948 Find the answers to Frequently Asked Questions about joining, renewing your membership, volunteer screening checks and more: Joining Woodcraft Folk Volunteer Screening Checks Further Help & Advice

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Find the answers to Frequently Asked Questions about joining, renewing your membership, volunteer screening checks and more:

Joining Woodcraft Folk

I want to volunteer with Woodcraft Folk – what do I need to to do?

Currently volunteers in England & Wales need to apply for membership – this costs from £12 a year. Depending on the role you are volunteering for, you may also need to provide references and apply for a DBS. Apply to become a member to start the process. We’ll keep you updated by email.

Volunteers in Scotland need to complete our scottish sign up form. There is an option to make a donation if you wish. All volunteers in Scotland are required to apply for a PVG application.

I’m a volunteer – how do I renew my membership?

To continue your Woodcraft Folk membership, please go to our payment portal and make your annual contribution. Membership costs from £12 a year.

If you need to update us with changes to your personal information, membership or contact details, please use our change of information form.

I want to support Woodcraft Folk – Do I need to become a member?

No! If you’d like to support Woodcraft Folk’s work by making a financial contribution, but don’t plan to volunteer, you don’t need to apply for membership or complete volunteer screening checks. By completing our direct debit form you can become a Friend of the Folk and support our work with a monthly or yearly donation.

Do DFs need to become members?

Yes – DFs need join Woodcraft Folk as individuals so they can participate in activities locally and nationally. DFs aged 16 & 17 do not need to complete DBS or PVG checks unless they are volunteering regularly, or taking a role at a camp or residential that involves them being responsible for others. DFs aged under 18 can pay just £12 per year for membership.

DFs becoming individual members of Woodcraft Folk for the first time should apply to become a member via our website.

Some districts pay for the first year of membership for Venturers when they turn 16 and become DFs. To arrange this, Membership Secretaries should email membership@woodcraft.org.uk with the names of the new members so an invoice can be issued for the correct amount.

How do I pay for my membership?

Whether you’re joining for the first time or need to renew your membership, you can pay securely via our Payment Portal. If you’re able to sign up for a monthly or annual direct debit, this saves Woodcraft Folk time and money. Alternatively, you can make a one-off payment for the full rate or the concessionary rate membership (these links take you to Stripe, who handle payments on our behalf).

How do I update Woodcraft Folk with my new contact details or changes to membership?

To update us on changes to your contact information or membership details, you can complete our Change of information form. The details are then sent immediately to the Membership to make those amendments.

How do I cancel my Woodcraft Folk membership?

You can cancel your Woodcraft Folk membership by either completing our online Change of information form or alternatively you can email the membership team at membership@woodcraft.org.uk.

Can I request a refund of my membership fees or donation?

If you’ve made a donation to Woodcraft Folk (including membership) we assume that you meant to do this, but if it was a mistake then we’ll happily return your donation if you contact us within 30 days. Please contact us on membership@woodcraft.org.uk or 020 7703 4173 (option1) and our friendly membership team will be happy to help.


If you made your donation (including membership) online or over the phone then you legally have a 7 day ‘cooling off’ period to change your mind. Again, contact us at the email address above.

Volunteer Screening Checks

How do I apply for a DBS check?

Many roles that involve working directly with our young members require additional background checks. In England & Wales these are done through the Disclosure & Barring Service (DBS). Once you have joined Woodcraft Folk, your local Membership Secretary or Group Co-ordinator will be able to advise you if you need a Basic or Enhanced DBS check for your role. Woodcraft Folk uses First Advantage- KnowYourPeople to complete DBS checks online – to apply, complete the online form using the ‘organisation PIN’ and the ‘secret word’ given to you by your local Membership Secretary or Group Co-ordinator.

Where can I find my organisation PIN to apply for a DBS?

You can look up the PIN for your district, or ask your Membership Secretary or Group Co-ordinator for advice.

What’s the code word?

It wouldn’t be much of a secret if we put it here, would it? Ask your Membership Secretary or Group Co-ordinator – you’ll need this to start applying for your DBS through First Advantage. Alternatively email membership@woodcraft.org.uk.

How do I join the DBS Update Service?

Joining the DBS Update Service saves time and money by enabling Woodcraft Folk (and any other organisation you volunteer with) to update your disclosure when it expires. When you apply for your DBS through Woodcraft Folk, email membership@woodcraft.org.uk to tell us that you wish to be enrolled for the update service. If you already have a DBS (recently issued), you can apply to join the scheme online. See our Update Service guidance for more information.

I’ve got a DBS through another organisation – can you accept this?

If you’ve joined the DBS Update Service we can use information from your existing certificate to access your records, which saves Woodcraft Folk time and money. You’ll need to show your existing certificate to your local Membership Secretary to start this process – see our Update Service guidance for more information.

How do I apply to join the PVG scheme?

Background checks for volunteers in Scotland are carried out as part of the Protecting Vulnerable Groups (PVG) scheme, rather than through the DBS as in England and Wales. Online applications can now be submitted for PVG checks – your local Membership Secretary needs request a new PVG application using the PVG request form. More information is available directly from Volunteer Scotland or on our PVG guidance page.

How do I share my PVG results with Head Office?

On completion of your application you’ll be emailed your results, follow the instructions.

  1. Log on or create a Scot Account to view your results 
  2. You will be given option to share your online results with Woodcraft Folk 
  3. If were unable to access your results we may ask you to request a paper copy 

Those who do not share their results will be referred to their local Membership Secretary and Group Safeguarding lead, which could lead to you not being allowed to volunteer until such time that the above step is completed.

I have a previous criminal conviction – can I still volunteer?

Quite possibly – only certain offences will be a barrier to volunteering with young people. Other convictions may affect the kind of volunteering you will be able to do. In some cases we will need to ask you for more information so that we can do a risk assessment before you start to work with us.

You can find out more by reading our Member Screening Procedures.

Do I need a DBS or PVG check to volunteer?

England & Wales

Not necessarily – though volunteers working with children and young people must have these checks in place if they are volunteering regularly, or overnight (e.g. at a camp or residential). More details are available in our Member Screening Procedures, or by speaking to your Group Co-ordinator.

Scotland

All volunteers in Scotland carry out a regulated role (childcare, helping to support activities, personal care, overnight stays etc) are required to have PVG membership. It is now an offence for a volunteer in Scotland to be working with children with out PVG membership in place.

How can I provide references to support my application to volunteer?

We ask for two references from potential volunteers – at least one of these has to be someone outside Woodcraft Folk. You need to send your referees a link to our online reference form for them to complete.

Further Help & Advice

How can I get help using Groop?

Woodcraft Folk uses an online platform called Groop to manage our network of volunteers. Advice for Woodcraft Folk groups can be found on our Groop Guidance page.

If you encounter a error or bug when using Groop, you can resolve this most effectively by contacting Groop directly, either by using the chat icon on the bottom right of your screen, or by filling in the support request on their website.

My question isn’t answered here – where can I get advice?

You can email membership or volunteering queries to membership@woodcraft.org.uk, or contact us by phoning 020 7703 4173 and selecting option #1.

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